24-Hour Response


24-Hour Hotline

SHRCC provides a 24-hour hotline for domestic and sexual assault survivors seeking support, resources, hospital accompaniment, and/or shelter. The hotline can be reached locally by calling (864) 583-9803 or toll free for Cherokee & Union County residents @ (800) 273-5066.

Our 24-hour services are available to anyone who has been affected by domestic or sexual violence. We counsel those who need immediate assistance, are working to heal, friends or family of victims and survivors as well as anyone in the community who has questions about these issues.

Your safety is our priority, so all phone calls are completely confidential and our advocates are specially trained to offer support. You can reach our hotline 24/7/365 days and are free of charge.

24-Hour Hospital Accompaniment

Hospital staff will call a SHRCC volunteer/advocate to meet any survivor who seeks medical treatment after a sexual assault at emergency rooms in Spartanburg and Cherokee Counties.

After a sexual assault, you may wish to seek medical attention to determine if you have suffered physical injuries and to collect any evidence left behind by the person who sexually assaulted you.

Survivors who are able to get to an emergency room within 120 hours of their assault will typically receive the following services:

  • A trained volunteer/advocate from SHRCC will be called by the hospital. The advocate can provide information and emotional support during the survivor’s time at the hospital, answer common questions about legal and medical processes.
    • They will also assist the survivor in planning for their safety following the assault.
    • Connect the survivor to follow up services and other resources.
    • Provide clothing if it was collected as evidence.
    • Notify the Sexual Assault Victim Advocate the next business day to ensure follow-up.
  • An exam will be completed by a Dr. or SANE nurse specially trained to work with survivors of sexual violence. The survivor can decline any part of the exam at any time. The exam will vary based on the type of assault, but typically includes:
    • An interview that asks for information about the assault and your medical history.
    • A medical examination to document and treat any injuries present. This may include a pelvic or anal exam depending on the assault.
    • Collection of evidence for a law enforcement investigation, commonly known as a rape kit.
    • Medications to prevent sexually transmitted infections and/or pregnancy as a result of the assault.
  • If the survivor wants to report the assault to law enforcement, they may do so at the hospital.
  • If the survivor would like evidence collected, but is unsure about reporting to law enforcement, they are entitled to a forensic examination through the process of Anonymous Reporting. The forensic evidence will be stored for up to one year to give the survivor time to decide whether to report the assault to law enforcement. If the assault is not reported, the forensic evidence is destroyed when the year ends. Survivors must be at least 18 years old to request anonymous reporting.
  • The Attorney General’s Office of Crime Victim Compensation typically pays for the cost of the forensic examination, regardless of whether or not the survivor chooses to report the assault to law enforcement. The State Office of Victim Assistance also offers a compensation program for other medical expenses related to the assault.